CUSTOMER JOURNEY PAUL & LIZZY

A Magical Christmas Wedding, that was all about them 🙂

How did you feel when you had to start looking for an engagement ring?

Paul doesn’t have strong opinions on many things, but when we started planning the wedding (which happened on 23rd December 2023), Paul said he wanted our rings to be made by an independent jeweller in Cornwall, a place we both love.

How did you hear about Stephanie Stevens Jewellery?

We did an internet search for an independent jeweller in Cornwall who could create custom-made rings. When we read that Steph was based in St Ives, where we holiday every year, it seemed like fate that she was the person who had to make them!

Why was it important for you to have a bespoke ring?

We had a quick look at a high street jewellers whilst we were on holiday in July 2023, but all the rings were generic and didn’t have the option to design a custom made ring like we both wanted. As these are rings we will be wearing for the rest of our lives, we wanted them to be really special.

Main reason you chose Stephanie to design and make your ring?

We loved how much Steph knew about rings (we didn’t really know much at all!) when we first met her on zoom for our initial chat, she couldn’t have been more helpful, friendly and honest about what she thought would suit us. We explained the sort of rings we were after and Steph knew exactly what we were thinking!

What was it like receiving the photos of your ring being made and how did it make you feel?

SO excited!! As soon as we had an update, we forwarded it to our family to see. The photos were incredible and the updates were really interesting. We learnt lots about the ring-making process along the way, and our favourite ever ring fact is that Lizzy’s ring had to be put in a slow cooker as part of the making process!!

Your favourite part of the journey?

Our favourite parts were the beginning (seeing the raw metal in block form) and the end, seeing what beautiful rings had been made from it! Steph kept us informed of every step in the process and made sure we were able to ask any questions we needed to along the way.

Any tips you can give to partners looking for engagement rings?

Make sure your day is a true reflection of who you are. Make it as simple or as lavish as you like, but make sure you do what you want to do, and don’t be influenced by others. It is your day. We didn’t have many elements of a ‘traditional’ wedding, but it was perfect for us.

Tell us about the proposal 🙂 

After 14 years together, there wasn’t a need for a proposal as much as an informal chat, which happened on 22nd February 2023! Saying that, Paul had tried to propose a couple of times over the years, but it never seemed to be the right time.
Lizzy sadly lost her brother in December 2022 and Paul’s dad had passed away in 2015, and we both realised that it was the right time to get married whilst everyone we love could be there.

How does it feel now you have your dream ring?

It feels amazing! We received the rings a few days before the wedding day and chose to keep the finished rings from each other until the wedding. Our best man (Lizzy’s brother Chris) whipped them off us as soon as we had both tried them on to keep them safe until the ceremony!

What does your ring mean to you?

Our rings mean everything to us. We have been married for 2 weeks now and we still find ourselves looking at them! They are beautiful and it feels special to have a part of Cornwall with us. We would recommend Steph to everyone.

Any other comments?

Our wedding was on the evening of the 23rd December 2023 at the church opposite where we live in Swindon. It was done by candle and fairy light and we had a brass band to play our chosen Christmas carols. Lizzy’s sister, Jayne, who is an incredible singer, sang O Holy Night as Lizzy walked down the aisle.
After the service, we went into the church hall for food and Christmas games, and we booked surprise singers to entertain the guests. It was a simple wedding, but it was a truly magical day which we wish we could do all over again!

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