Customer Journey – Mick & Yvonne

I met Mick & Yvonne in 2017 and started working with them months before their wedding date, which meant we were able to have a relaxed making journey together.

Where did you find me and what was the main reason you chose me to design and make your ring?

We saw you at a wedding fare at Tregenna Castle and were impressed by your approachable friendly nature.

Were you happy with the way I worked and the service you received?

We couldn’t have had better service. I worked in the service industry for more than 30 years. Many people have forgotten that service is important to people. You made us feel very special and important.

What was it like receiving the photos of your ring being made and how did it make you feel?

The photos were extremely interesting and we love every one of them. We are going to use them at our wedding as part of ‘our journey’. You have helped make our wedding even more special by what you have done for us.

Your favourite part of the journey working with me?

We couldn’t say that any one part of our ring journey was more special than any other. It was all wonderful


As far as we are concerned just keep doing what you are doing.

Check out some of their amazing wedding photos taken by – Will Reddaway Photography

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